Toys"R"Us, Inc., the world's leading dedicated toy and baby products retailer, today announced Mark Johnson was named Executive Vice President, U.S. Marketplace Operations, effective immediately. He will report directly to Chairman and CEO Dave Brandon.
Mr. Johnson had been serving as interim EVP, Store Operations since May. Johnson joined the company in October 2014 as Regional Director for stores before being promoted to Vice President of Operations, Strategy and Execution in 2015, where he provided leadership across multiple store teams with a focus on driving sales and consistent operational execution in the marketplace.
In his new role, Mark Johnson will be responsible for delivering an exceptional shopping experience for customers across the company's Toys"R"Us® and Babies"R"Us® brick and mortar locations in the U.S. This includes virtually every aspect of the company's retail operation, from people, process and planning to ensuring flawless execution for customers. Mr. Johnson will also serve as a member of the company's Global Leadership Team, providing strategic direction and support for Store Operations.
"As we work to grow and build our brands across the globe, the customer experience is at the core of everything we do," said Mr. Brandon. "Over the last several years, Mark has been a key player in the evolution of our brick and mortar store operations and in this important leadership position, he will have even greater opportunity to help our store teams become trusted friends and advocates for kids and their families."
Prior to joining the company, Mr. Johnson served as Regional Manager for Walmart Stores, U.S., where he led process and customer service excellence. He was a Partner at McKinney Rogers Global Business Execution Consultancy, where he provided counsel to senior leaders at Walmart and other businesses undergoing transformation. Earlier in his career, Mr. Johnson served in the United States Marine Corps before retiring in 2007.
Mr. Johnson received his bachelor's degree in economics from the University of Texas at Austin and a Master of Military Science from the Marine Corps University in Quantico, VA. In addition to his full-time role, Mr. Johnson is an Athlete Ambassador for the National Down Syndrome Society. He lives in New Jersey with his wife Karen Lynn Johnson, and is the proud father of four children and three grandchildren.
About Toys"R"Us, Inc.
Toys"R"Us, Inc. is the world's leading dedicated toy and baby products retailer, offering a differentiated shopping experience through its family of brands. Merchandise is sold in 879 Toys"R"Us and Babies"R"Us stores in the United States, Puerto Rico and Guam, and in 815 international stores and over 255 licensed stores in 37 countries and jurisdictions. With its strong portfolio of e-commerce sites including Toysrus.com and Babiesrus.com, the company provides shoppers with a broad online selection of distinctive toy and baby products. Toys"R"Us, Inc. is headquartered in Wayne, NJ, and has nearly 65,000 employees worldwide. The company is committed to serving its communities as a caring and reputable neighbor through programs dedicated to keeping kids safe and helping them in times of need. Over the past three decades, the Company has given more than $100 million in product donations to children's charities. Since 1992, the Toys"R"Us Children's Fund, a public charity affiliated with Toys"R"Us, Inc., has also donated more than $130 million in grants. For more information, visit Toysrusinc.com or follow @ToysRUsNews on Twitter.