Online dispute resolution platform FairClaims raised $1.8 million from Fika Ventures, Crosslink Capital and Greycroft, to expand its enterprise offering and further its mission to open access to justice for individuals and businesses. This is in addition to $285,000 in previous seed funding from angels including Brian Liu, co-founder and current Chair of legalzoom, serial entrepreneur Mark Goldstein, and Mark Goines, former NOLO Board Member and one of the lead architects of Intuit’s TurboTax.
“We’re thrilled to be working with such amazing people and proud to be adding Eva Ho to our board,” says Founder and CEO Stephen Kane, a startup and small business attorney. Eva Ho, General Partner at newly formed LA based Fika Ventures, was also part of the investment team for Casetext and SimpleLegal among other companies.
FairClaims protects over 30 million individuals and businesses through their enterprise offering which can best be described as “the most efficient, cost effective online dispute resolution platform for enterprise.” The platform includes claims management, chat, settlement, mediation and video arbitration capabilities among other tools.
Several enterprise customers use FairClaims including Turo who includes them in their terms of service. Partners include Better Business Bureau, US Legal and HomeAway.
FairClaims currently works mostly with online marketplaces but has experience with in a variety of industries including professional services, general contracting, car rental, space rental, real estate and insurance, and is aggressively expanding into other verticals. Whereas arbitration and mediation have long been available to large companies for resolving large disputes, it is now available to everyone. And much quicker, less intimidating, and less of a hassle than court. For companies, it also keeps users happy while reducing overall risk.
“I will always feel confident using services that have FairClaims. I’m from a small town in Wisconsin and the court doesn’t work for me But I felt protected with FairClaims.” – FairClaims end user.
About FairClaims. FairClaims helps companies and individuals resolve their toughest $25K and under disputes via their online dispute resolution platform. The FairClaims suite of tools includes mediated chat, a smart settlement engine, video arbitration and a claims dashboard.
FairClaims works with companies and partners like Turo, HomeAway, Better Business Bureau and US Legal. And is backed by Fika Ventures, Crosslink Capital and Greycroft Partners, as well as angels including Brian Liu, co-founder and current Chair of legalzoom.